Events and talent transport accounts
No surge pricing on event nights, convoys under one reference with a nominated lead chauffeur, standby and runner vehicles held on site, and discretion as standard.
Events & Talent Accounts
Event transport fails in two predictable ways. The first is price: the same night the city is busiest is the night ad-hoc supply gets expensive, and a production budget signed off months earlier does not move because an app applied a multiplier. Account rates are written into your rate card and held for the account term, so an event night costs what a Tuesday costs.
The second is coordination. An event is not a set of individual bookings; it is a schedule with call times, load-in windows, a show, and a wrap that lands somewhere between midnight and dawn. We run event work as a programme: movements scheduled against call time rather than requested one by one, convoys held under a single booking reference with a nominated lead chauffeur, and standby or runner vehicles positioned for the changes that always happen.
Talent adds a third requirement — discretion. Chauffeurs do not discuss passengers, do not photograph them and do not post about them; that is the standing expectation, not an upgrade. Where a production or management team needs it documented, written confidentiality undertakings are available on request and agreed before the first movement.
Who the account is built for
Event producers and production managers
The people holding the run sheet. Movements are scheduled against call times and load-in windows, coordinated by one operations desk, and amended at any hour on +61 400 202 330 as the schedule moves.
Agencies, promoters and venue teams
Agencies running client hospitality, promoters moving artists and touring parties, and venue teams handling VIP arrivals and departures, all on one account with one rate card across six cities.
Talent management and personal teams
Managers, publicists and personal assistants who need discretion as a default, a consistent chauffeur across a visit, and confidentiality undertakings available in writing where a contract requires them.
Movements we run on this account
Call-time and load-in scheduling
Crew, cast and talent movements timed against call times and load-in windows rather than booked individually, so the transport plan matches the run sheet and changes are made against the schedule, not against a dozen separate bookings.
Convoys under a single reference
Touring parties, corporate groups and VIP arrivals moved as a convoy under one booking reference with a nominated lead chauffeur, so the group travels together, arrives together and appears as one coordinated movement on the account.
Standby and runner vehicles
Vehicles held on standby at the venue or hotel for the movements that are not on the run sheet — an early departure, an unplanned press obligation, a guest who needs to leave now — plus runner vehicles for equipment and documents.
Late-night wrap and after-party movements
Wrap movements at whatever hour the show ends, including crew home runs after bump-out and guest departures after after-parties, at the same agreed account rates with no late-night tariff and no surge.
Airport arrivals and departures for talent
Flight-tracked arrivals with meet-and-greet or, where preferred, a discreet kerbside collection, and departures timed to the actual flight, handled by a chauffeur briefed on the visit rather than newly dispatched each leg.
What stands behind it
No surge pricing on event nights
Rates are the written rate card agreed for your account term and are held regardless of date, hour or city demand. Grand finals, festivals, New Year's Eve and awards nights are charged at the same agreed rates as any other night.
Discretion standard, confidentiality on request
Chauffeurs do not discuss, photograph or post about passengers as a matter of standing policy. Where a production or management contract requires it, written confidentiality undertakings are available on request and signed before the first movement.
One reference, one lead chauffeur
Multi-vehicle movements run under a single booking reference with a nominated lead chauffeur coordinating the convoy, so the production office has one point of contact rather than a phone list of individual drivers.
Accredited chauffeurs, insured vehicles
All vehicles are registered commercial passenger vehicles with Safe Transport Victoria and equivalent state regulators, all chauffeurs hold current driver accreditation, and every vehicle carries AUD $20,000,000 third party liability cover.
Six-city coverage on one account
The same account extends to Canberra, Darwin, Newcastle and the Sunshine Coast on request.
Questions, answered
Do your rates increase on event nights or public holidays?
No. Account rates are written into your rate card at setup and held for the account term regardless of the date, the hour or how busy the city is. Grand final weekends, festivals, New Year's Eve, awards nights and public holidays are charged at the same agreed rates as any ordinary weekday. There is no surge multiplier, no event loading and no separate late-night tariff applied after a wrap.
How do you coordinate a multi-vehicle movement for a touring party?
Multi-vehicle movements run as a convoy under a single booking reference with a nominated lead chauffeur who coordinates the group and is the production office's one point of contact. Vehicle classes are mixed to match the party — Sedan for one to three, SUV for one to four, V-Class for seven, Sprinter for eleven, minibus-coach for twelve to twenty-one — so cast, crew and equipment travel in the right vehicles and arrive together.
Can you provide confidentiality undertakings for talent movements?
Discretion is the standing expectation on every movement: chauffeurs do not discuss passengers, photograph them or post about them. Where a management, production or venue contract requires it in writing, confidentiality undertakings are available on request and are agreed and signed before the first movement rather than negotiated on the night. Requirements are confirmed with your team during account onboarding.
Can we hold standby or runner vehicles at a venue?
Yes. Standby vehicles can be held at the venue, hotel or production base for the duration of a call, covering early departures, unplanned press obligations and guests who need to leave immediately. Runner vehicles can be held alongside them for equipment, documents and small freight. Standby time is charged at the agreed hourly rate on your account rate card rather than at an ad-hoc waiting fee.
How late can you run wrap and bump-out movements?
As late as the schedule requires. The operations desk is staffed 24 hours a day on +61 400 202 330, so wrap movements, crew home runs after bump-out and guest departures after an after-party are booked, amended and cancelled at any hour. They are charged at the same agreed account rates, which matters most on the movements that happen between midnight and dawn.
Which cities can an events account cover?
Melbourne, Sydney, Brisbane, Perth, Adelaide and the Gold Coast are covered as standard on one rate card and one monthly invoice, with Canberra, Darwin, Newcastle and the Sunshine Coast available on request. A touring programme across several cities is coordinated by one operations desk with a consistent standard in each city, rather than by separate local suppliers with separate terms.
Related
Open a sector account
Account enquiries and rate cards: +61 497 114 819. Bookings and the 24/7 operations desk: +61 400 202 330.