Corporate Chauffeur Accounts for Australian Business
One account, six cities, every staff movement on a single weekly invoice. Agreed rates, nominated bookers, cost-centre coding and a 24/7 concierge line — with a duty-of-care record behind every trip.
Why businesses move ground transport onto an account
Most organisations do not decide to open a chauffeur account because of the cars. They open one because the alternative has quietly become a finance and compliance problem. Staff pay for rideshare on personal cards and claim it back weeks later, so travel spend only becomes visible after it has already happened, buried in expense reports that nobody can aggregate by department or trip purpose.
The same fragmentation removes any record of duty of care. When a staff member is moved home at midnight by a driver nobody vetted, in a vehicle nobody checked, with no employer-held record of the journey, the organisation has an obligation it cannot evidence. Auditors, insurers and WHS committees increasingly ask for that evidence, and an expense receipt is not it.
Then there is the day-to-day cost of unreliability: an executive standing outside a terminal watching a booking get reassigned, a visiting client left waiting at arrivals, a board meeting that starts late. When something goes wrong there is no single point of accountability — just an app, a rating and a refund request.
An account replaces all of that with one supplier, one agreed rate card, one invoice and one operations desk that answers the phone at any hour. Where you need the underlying service detail, see our executive chauffeur service, event transfers and corporate dinner and function transport.
How the account works
Account setup and agreed rate card
We open the account under your business name and ABN, and agree a written rate card for each city you operate in. Rates are fixed for the account term, so the cost of a Melbourne CBD to Tullamarine transfer is the same on a Tuesday morning as it is on a Friday night.
Nominated bookers and cost centres
You tell us who is authorised to book — executive assistants, office managers, reception, the travel desk — and which cost centres, departments or project codes those bookings should be allocated to. Anyone not on the list cannot charge to the account.
Book by phone, email or the 24/7 concierge
Nominated bookers reach a human on the concierge line at any hour, or email the movement through. No app rollout, no staff onboarding, no personal payment cards. Changes and cancellations go through the same channel.
One consolidated weekly invoice
At the end of week you receive a single invoice covering every movement, itemised by passenger, date, cost centre, city and vehicle class, GST-inclusive in AUD. Purchase order references are carried through to the invoice line.
What’s included on every movement
Six-city coverage on one account
Melbourne VIC
Head-office and Tullamarine airport work, CBD-to-suburb staff runs and Melbourne Airport meet-and-greet.
Sydney NSW
CBD, North Sydney and Barangaroo executive movements, plus Kingsford Smith domestic and international pickups.
Brisbane QLD
Brisbane CBD and Fortitude Valley offices, Brisbane Airport transfers and Gold Coast corridor runs.
Perth WA
Perth CBD and West Perth corporate travel, Perth Airport terminals and resource-sector site movements.
Adelaide SA
Adelaide CBD and North Terrace corporate work, Adelaide Airport transfers and Barossa client hosting.
Gold Coast QLD
Surfers Paradise and Broadbeach conference logistics, Gold Coast Airport and Brisbane Airport connections.
The same account extends to Canberra, Darwin, Newcastle and the Sunshine Coast on request.
Sectors we serve
Airlines & Aviation
Crew movements timed to sign-on rather than scheduled departure, flight-tracked and automatically re-timed, with a written dispatch trigger that decides who pays when an aircraft is delayed, diverted or cancelled.
Cruise & Shipping
Vehicles staged against berth timing rather than clock time, for turnaround days where thousands of movements compress into a few hours and crew changes happen at three in the morning.
Government & Enterprise
Procurement-grade ground transport: ABN-registered, cost-centre and purchase-order coding carried through to the invoice line, and a named-chauffeur duty-of-care record that stands up in a WHS audit.
Universities & Education
International student arrival waves met by name, visiting faculty and keynote speakers handled properly, and after-hours staff and researcher transport treated as a safety control — on one invoice splittable by faculty cost centre.
Events & Talent
No surge pricing on event nights, convoys under one reference with a nominated lead chauffeur, standby and runner vehicles held on site, and discretion as standard.
Built for how businesses actually travel
Executive and board travel
Directors, C-suite and visiting board members travel in an executive sedan with a chauffeur who knows the schedule for the day. Where the diary runs across several meetings, the same chauffeur and vehicle stay with the passenger rather than being re-dispatched between stops.
Staff airport transfers
Recurring airport runs for staff travelling on business, booked by the travel desk and billed to the department rather than expensed by the individual. Flights are tracked, so a delayed arrival does not become a missed pickup or a waiting-time dispute.
Client and visitor collection
Interstate and overseas visitors are collected at the terminal by name board and delivered to your office or hotel. The first impression is controlled by you, and the cost sits against the account rather than on a client-facing staff member's card.
Multi-city roadshows
Investor roadshows and internal briefing tours across Melbourne, Sydney, Brisbane, Perth, Adelaide and the Gold Coast run on a single account with a consistent standard in each city, coordinated by one operations desk instead of six local suppliers.
Conference and event logistics
Arrival and departure waves for conferences, AGMs, awards nights and client hospitality, planned in advance with vehicle classes matched to group size. For the event-day programme itself, see our event transfers service.
Late-night and after-hours staff transport
Staff finishing late, working across shifts or leaving a function are moved home by a named, accredited chauffeur in a pre-booked vehicle. For many employers this is a workplace safety control rather than a travel perk, and the account gives it a record.
Duty of care and compliance
All DriveToArrive vehicles are registered commercial passenger vehicles with Safe Transport Victoria, and with the equivalent state regulator in each other state in which we operate. All chauffeurs hold current driver accreditation.
Every vehicle carries AUD $20,000,000 third party liability cover under comprehensive motor insurance. We hold Melbourne Airport Landside Driver Authority and Landside Vehicle Authority, so terminal pickups are made lawfully and in the correct pickup zones.
Every movement is pre-booked and allocated to a named chauffeur. There is no touting, no rank work and no unvetted subcontracting. Because the chauffeur is known before the trip begins, the account produces an auditable duty-of-care trail of who travelled, when and with whom — a record that rideshare cannot provide.
Certificates of currency are available on request.
Billing and reporting
- One consolidated invoice each week covering all movements on the account.
- Itemised by passenger, date, cost centre, city and vehicle class, so finance can reconcile without contacting travellers.
- GST-inclusive pricing in Australian dollars, with the GST component shown.
- Agreed fixed rates held for the account term.
- No surge pricing and no fuel levy.
- Purchase order references supported and carried through to the invoice line.
Corporate account questions, answered
How do I set up a corporate chauffeur account with DriveToArrive?
Contact the accounts team on +61 497 114 819 or through the contact form at drivetoarrive.com.au/contact-us with your business name, ABN, the cities you travel in and your expected movement types. We issue a written rate card per city, confirm your nominated bookers and cost centres, agree payment terms, and the account is live for booking. Setup is normally completed within a few business days and there is no setup fee.
Is there a minimum spend or monthly commitment on a corporate account?
There is no published minimum. Any minimum spend or monthly commitment is set per account at the time the rate card is agreed, based on the cities you use, the volume of movements and the payment terms. Many accounts operate with no commitment at all and are used only when a movement is required.
Can multiple staff book on the same corporate account?
Yes. You nominate as many authorised bookers as you need — executive assistants, office managers, reception staff or a central travel desk — and each can book against the account. Bookings from anyone not on the nominated list are not charged to the account. Each booker can allocate a movement to a specific cost centre, department or project code.
How does billing and GST work on a corporate account?
You receive one consolidated invoice each week covering every movement on the account. All amounts are in Australian dollars and are GST-inclusive, with the GST component shown on the invoice so it can be claimed. Rates are the agreed fixed rates for your account term — there is no surge pricing and no fuel levy. Payment terms are agreed at account setup.
Can we set cost centres or purchase order numbers against bookings?
Yes. Each booking can carry a cost centre, department, project code or purchase order reference supplied at the time of booking. Those references are carried through to the weekly invoice line for that movement, so finance can reconcile travel spend against the correct budget without contacting the traveller.
What cities does a DriveToArrive corporate account cover?
The account covers Melbourne, Sydney, Brisbane, Perth, Adelaide and the Gold Coast as standard, under one rate card and one invoice. The same account extends to Canberra, Darwin, Newcastle and the Sunshine Coast on request, so a business travelling across all ten cities still deals with a single operator and a single weekly statement.
What happens if a staff member's flight is delayed?
Every airport movement is flight-tracked. If the flight is delayed, brought forward or diverted, the pickup time is adjusted automatically and the chauffeur is re-timed to the actual arrival — the booker does not need to call in the change. The passenger is met at arrivals with a name board, and waiting time policy is set out in your account rate card rather than charged at an unpredictable rate.
Can we book after hours or at short notice?
Yes. The concierge desk operates 24 hours a day, seven days a week, including public holidays, and is answered by a person rather than a queue. Late-night, pre-dawn and weekend movements are booked, amended and cancelled on the same line as daytime work, and are charged at the same agreed account rates with no after-hours surge.
Are DriveToArrive drivers and vehicles insured and accredited?
Yes. All vehicles are registered commercial passenger vehicles with Safe Transport Victoria and the equivalent state regulator in each other state in which we operate. All chauffeurs hold current driver accreditation. Every vehicle carries AUD $20,000,000 third party liability cover under comprehensive motor insurance, and we hold Melbourne Airport Landside Driver Authority and Landside Vehicle Authority. Certificates of currency are available on request.
Can we get a duty-of-care report of staff movements?
Yes. Because every movement is pre-booked and allocated to a named chauffeur and a specific vehicle, the account produces an auditable record of who travelled, when, from where to where, and with whom. That record is provided on request and forms a duty-of-care trail for WHS reporting — something rideshare and ad-hoc taxi use cannot provide, because the driver is not known before the trip and no employer record is retained.
Open a corporate account
Account enquiries and rate cards: +61 497 114 819. Bookings and the 24/7 concierge desk: +61 400 202 330.