Ground transport partner for Australian travel agents
Book chauffeured ground transport for your clients under your own agency account, with confirmations you can forward, a named chauffeur on every leg and one consolidated monthly invoice instead of a folder of receipts.
Travel Agent Ground Transport Partner Australia
A travel agent is judged on the parts of a trip they did not personally drive. Ground transport is the first and last thing a client experiences in a city, and it is the piece most likely to produce a phone call at an awkward hour. A trade account exists so that call goes to our operations desk instead of yours.
Agent-booked movements are held under your agency reference, not the traveller's name, so you can reissue, amend or forward a confirmation without re-entering details. Where a client is arriving internationally, the movement is tracked against the live flight and re-timed automatically, including through customs delays.
Commercial terms are simple: an agreed written rate card per city, quoted before you sell, and a single monthly GST invoice itemised by booking reference so reconciliation against your own file numbers is straightforward.
Service capabilities
Airport arrivals and departures
Meet and greet inside the terminal or an authorised kerbside pickup, with flight tracking on every inbound movement. We hold Melbourne Airport Landside Driver Authority and Landside Vehicle Authority, so terminal pickups are made lawfully in the correct zones.
Private touring days
Full-day or half-day chauffeured touring with a fixed vehicle and chauffeur — wine regions, coastal routes and city sightseeing — quoted by the hour or as a set itinerary.
Intercity and regional transfers
Long-distance point-to-point movements between cities, regions, airports and ports where a flight or train does not suit the itinerary.
Cruise and port transfers
Terminal transfers timed to disembarkation, including luggage-heavy movements and split-party arrivals.
Group and delegation movements
Multiple vehicles run as a convoy under one reference with a nominated lead chauffeur, so a group arrives together and appears as one line on the invoice.
VIP and high-discretion travel
Discreet handling for clients who require privacy, with a named chauffeur recorded on every leg for a complete duty-of-care trail.
How the booking process works
1. Open the account
Send your agency name, ABN, billing contact and the cities you sell. We return a written rate card, terms and an account reference — usually within one business day.
2. Quote before you sell
Request a quote by email or phone against the rate card. Quotes are fixed, include GST and tolls where applicable, and hold for the period stated on the quote.
3. Book under your reference
Confirm by email with your file number, passenger name, flight details and pickup. You receive a confirmation you can forward to the client unaltered.
4. Travel day
Inbound flights are tracked and pickups re-timed automatically. Your client has the chauffeur's details; you have the 24/7 operations line if anything changes.
5. One monthly invoice
A single consolidated GST invoice at month end, itemised by booking reference and city, with statements available on request.
Cities covered
The same partner account extends to Canberra, Darwin, Newcastle, Sunshine Coast on request.
Vehicle categories
| Vehicle | Capacity | Typical use |
|---|---|---|
| Executive Sedan | 1–3 passengers | Airport arrivals, point-to-point and hourly executive work. |
| Executive SUV | 1–4 passengers | Extra luggage capacity for international arrivals and touring days. |
| Mercedes-Benz V-Class | 7 passengers | Small groups, delegations and family arrivals kept in one vehicle. |
| Mercedes-Benz Sprinter | 11 passengers | Crew, cast and conference shuttle movements. |
| Minibus / Coach | 12–21 passengers | Wedding guests, conference blocks and multi-vehicle convoys. |
Group capability
- Convoys of any size run under one booking reference with a nominated lead chauffeur.
- Mixed vehicle classes on one movement where luggage or party composition requires it.
- Staged departures for large arrivals so a group is not left waiting in a terminal.
Account enquiry process
Partner accounts are opened by Drive to Arrive Pty Ltd, ABN 13 636 578 937, 83 Church Road, Doncaster VIC 3108. Send your business name, ABN, billing contact and the cities you need covered to bookings@drivetoarrive.com.au or call accounts on +61 497 114 819. We return a written rate card, insurance and accreditation evidence and an account reference, normally within one business day.
Bookings and same-day changes go to the 24/7 operations desk on +61 400 202 330.
Questions, answered
Can I book without giving you the client's personal contact details?
Yes. We can hold the agency as the only contact and pass chauffeur details to you for onward distribution. Some clients prefer direct contact on the day; that is your call to make.
Do you handle changes made by the traveller in-destination?
Yes, and we will confirm any change back to you in writing so your file stays accurate and the invoice matches what you sold.
Is there a cost to open a partner account?
No. A partner account is a billing and dispatch arrangement, not a subscription. You are quoted against an agreed written rate card per city and invoiced monthly with GST itemised.
Who is the operating entity?
Drive to Arrive Pty Ltd, ABN 13 636 578 937, established 2007, registered at 83 Church Road, Doncaster VIC 3108. Vehicles are registered commercial passenger vehicles with Safe Transport Victoria and the equivalent regulator in each state, chauffeurs are accredited, and each vehicle carries AUD $20,000,000 third party liability cover.
How do changes and cancellations work out of hours?
The operations desk is staffed 24/7 on +61 400 202 330. Changes go to a person, not a queue. Account terms set out in writing the point at which a vehicle is treated as dispatched and chargeable.
Referencing us on your own website
If you already work with us and want to list Drive To Arrive as a transport partner, the most useful page to point your visitors at is Airport transfers, not our homepage — it answers the question your reader actually has. Natural wording works best; phrases our partners commonly use include Drive To Arrive, Drive To Arrive chauffeur services, our Australian ground transport partner, chauffeured airport transfers in Melbourne. If the placement is paid or sponsored in any way, please mark the link rel="sponsored"; user-submitted listings should use rel="ugc". We never ask for, pay for, or exchange links.
Open a partner account
Accounts and rate cards: +61 497 114 819. Bookings and the 24/7 operations desk: +61 400 202 330.